Refund Policy
Let There Be Cute Policy
Refund, Returns & Cancellation Policy
We want your order to arrive correctly, safely, and with the right amount of cute chaos. If something arrives damaged, incorrect, delayed, or not as expected, please contact us so we can review it and help make it right.
How to Contact Us About an Order
For refunds, returns, damaged items, incorrect items, cancellations, or order help, please email us at:
Please include your order number, the email used at checkout, and a short description of the issue. If your item arrived damaged or incorrect, please include clear photos of the item, packaging, and shipping label when possible.
You can also visit our Contact page or check your order status through our order tracking page.
30-Day Return Policy
We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags if applicable, and in its original packaging. You will also need your receipt or proof of purchase.
How to Start a Return
Please contact us before sending anything back. Items sent back without first requesting a return may not be accepted.
Return request link:
You may also email us directly at info@lettherebecuteshop.com.
If your return is approved, we will send instructions for where and how to return your item.
Return Shipping Costs
Return shipping costs may be the customer’s responsibility unless the item arrived damaged, defective, incorrect, or unless otherwise required by applicable law.
If the issue was caused by a fulfillment, shipping, or product error, we will review the situation and work with you on the best resolution.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us as soon as possible so we can evaluate the issue.
Email us at info@lettherebecuteshop.com with your order number, the email used at checkout, and clear photos of the item, packaging, and shipping label.
Non-Returnable Items
Some items may not be eligible for return, including:
- Used items
- Items damaged after delivery
- Personalized or custom items
- Final sale items
- Gift cards
- Products without original packaging
- Digital products after access or download has been provided, unless required by applicable law
Refunds
Once your return or refund request has been reviewed, we will notify you whether it has been approved.
If approved, your refund will be processed back to your original payment method.
Please allow several business days for your bank, card provider, or payment provider to post the refund to your account.
Exchanges
The fastest way to get a different item is to return the item you have, and once the return is accepted, place a separate order for the new item.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible at info@lettherebecuteshop.com.
Once an order has been processed, fulfilled, shipped, or delivered, we may not be able to cancel it. If cancellation is no longer possible, you may be able to request a return if the item is eligible under this policy.
European Union 14-Day Cooling-Off Period
If merchandise is shipped into the European Union, you may have the right to cancel or return an eligible order within 14 days, for any reason and without justification, subject to applicable rules and exceptions.
As with other returns, your item should be in the same condition that you received it, unworn or unused, with tags if applicable, and in its original packaging. You will also need the receipt or proof of purchase.
To request a return, cancellation, withdrawal, or order help, use your customer account link:
Request help through your customer account
You may also contact us at info@lettherebecuteshop.com with your name, order number, and the email used at checkout.
Track Your Order
If your order has shipped and you want to check the latest tracking update, use our order tracking page:
Questions?
For questions about refunds, returns, cancellations, damaged items, incorrect items, delayed orders, or general order help, email us at: